Packages being delivered in the United States will take about 5-10 business days to arrive.
International orders may take 5-15 business days to arrive.
For questions or concerns about the delivery of your package please contact our customer support directly at playnovastore@gmail.com

Please note that international orders are subject to customs and we are not responsible for any delays due to customs.

Please note that it may take longer than usual to fulfill your order as we work to ensure quality products and due to high volume of sales during holiday season. Thanks for your patience.

No, we offer free shipping as well as priority shipping (processing priority)

Feel free to contact us 24/7 at playnovastore@gmail.com with your order number, so that we can help you locate your order, and give you up-to-date shipping and tracking information.